Free COVID-19 Telehealth Now Available

Until now, telehealth for COVID-19 has only been available to insured individuals who receive care through a health care provider that offers telehealth visits. This new program makes telehealth consultations for COVID-19 available to everyone, regardless of insurance status, with no out-of-pocket costs.

Under this initiative, anyone in Washington state who tests positive for COVID-19, including with a self-test, can arrange a free consultation with a health care provider using a smartphone or computer with a high-speed internet connection. If appropriate, they can receive a free prescription for pick-up at the nearest pharmacy that has the oral antivirals or have their medication delivered. Currently, more than 1,000 sites have oral antivirals available to allocate across the state. 

There are two options to set up a telehealth appointment - either by visiting DOH’s new telehealth webpage or by calling the DOH COVID-19 call center.  Those interested to sign up virtually via DOH’s new telehealth webpage can complete a brief intake form via DOH partner Color Health.  If the information provided indicates treatment may be appropriate, the individual will be connected virtually with a health care provider for a consultation. Telehealth providers are available every day from 8 a.m. to 8 p.m. PST.

Those interested to arrange an appointment by phone can call the DOH COVID-19 call center at 1–800–525–0127 and press #. The call center is available to arrange telehealth consultations from 8 a.m. to 8 p.m. PST on Mondays, and 8 a.m. to 6 p.m. PST on Tuesdays through Sundays and state holidays.

If a person is between the ages of 12-17, pregnant, nursing, needs additional language assistance, or other COVID-19 services, they should arrange an appointment through the DOH COVID-19 call center.

Telehealth appointments are currently available in 240 languages through translation services.  People interested in receiving a telehealth appointment in a language other than English should arrange an appointment through the DOH COVID-19 call center. 

 Please share widely with your community, networks and partners.  

Additional resources on COVID-19 therapeutics can also be found below:

CHA Washington